Meet the latest addition to our Ready Room team: Reggie.
Reggie is not a new employee, but rather an AI-powered chatbot designed to answer questions about drug and medical device regulations and guidance.
Reggie will be available to all Ready Room customers starting this weekend, May 26, 2024.
Reggie, which is powered by OpenAI’s latest ChatGPT model, is specially configured to answer only questions about drug and device regulations and guidance across GXPs. Ready Room users can consult Reggie while developing storyboards, writing processes, developing training, or responding to inspection questions.
Like all AI chatbots, Reggie is not infallible, so we recommend using the tool as a guide to regulations and guidance rather than as a definitive source. Users should always refer to source documents when making decisions that affect drug or device development. With that said, Reggie has some terrific capabilities that can save users a lot of time:
- Natural language processing. With Reggie, you can chat in a conversational manner, as shown above.
- Understanding of scope. Reggie understands that you are looking for information related to drug or device development; its answers will be focused on that topic, so if you ask about a TORO, it will provide information about a Transfer of Regulatory Obligation, and not, say, Termination of Right of Occupancy or bullfighting lingo.
- Memory. Reggie "remembers" up to ten rounds (five request/response pairs) of your conversation, so you can ask follow-up questions without having to repeat information mentioned earlier.
- Search. Reggie can quickly search across regional regulations and international guidance documents to identify all sources that pertain to a given topic, saving time that would otherwise be spent poring over sprawling regulatory websites.
- Summarization. Reggie can distill regulations and guidances to key concepts.
- Compare and contrast. Reggie can compare regulations and guidelines from different regions, providing a structured point-by-point explication of the differences.
- Translation. Reggie can respond to your question in different languages.
Below are excerpts from some recent chats with Reggie. All of these responses were longer than we could capture in a screenshot, don't imagine that Reggie thought these answers were complete.
How to Use
- Reggie is disabled by default. For team members to access Reggie, an admin must first enable it in the inspection configuration settings.
- Once enabled, team members can access Reggie from the chat header by clicking on the “more” menu (the ellipses) and selecting “Chat with Reggie.”
- Restricted Subject Matter Experts, Observers, and Inspectors cannot access Reggie.
- Conversations with Reggie are one-on-one. Everybody gets their own private conversation, and you cannot invite others into the conversation with you.
Security
Reggie is just a thin veneer over the already existing ChatGPT product from OpenAI, albeit with a well engineered prompt. Questions are sent to ChatGPT and responses are returned. Both are saved in Ready Room (like any other chat message) so that users can leave the conversation and return to it later.
Your privacy and security are paramount concerns of ours. We do not share your data or identifying information with OpenAI (barring the actual message text, of course), and we do not use your data to train our own language models. Note, though, that OpenAI may use these interactions to train future language models.
We hope our Ready Room users enjoy this new feature, and we look forward to your feedback, which will inform future improvements and enhancements.
